Reservations

Reservations can be made online via the booking system found on our website.

Our booking system opens exactly six weeks in advance, day by day. Start by choosing the desired omakase: the omakase Experience or the omakase Advanced. Next, choose the number of guests, an available date, time (5:30 PM or 8:30 PM) and zone. Click on reserve and confirm your selection, fill in your details, double-check the date, and confirm the reservation with prepayment.

When a date cannot be clicked yet, the booking system is still closed. In the calendar, this is visually indicated as follows: full circle around date = spot available, dotted circle around date = fully booked and only registration on the waiting list is possible, crossed-out circle = date not yet open for reservation, no circle around date = closed. We are often fully booked far in advance.

You can manage your reservation using the link in the confirmation email. This allows you to make a change or cancel your reservation.
You can add comments during the reservation process, such as mentioning an allergy or celebration. This is always read and noted by us. We will take this into account wherever possible.

Please note: Our concept is not suited to large groups or private celebrations. Due to past experiences, we have unfortunately decided not to accept large groups anymore. This allows us to remain true to our concept and avoid inconveniencing other guests. In this way, we can continue to focus entirely on what matters most to us: the quality of the food and the way we like to serve it to our guests.

We work with two rounds per evening. The first starts at 5:30 PM and the second round at 8:30 PM. Unfortunately, reserving a different arrival or time is not possible. Please keep in mind that (depending on your reservation) we start the introduction of the omakase menu at 5:30 PM and 8:30 PM. We do this with all guests simultaneously. PLEASE NOTE: Due to the freshness and temperature of our products, we unfortunately can no longer serve our guests if you arrive more than 30 minutes after the start. If you arrive after the start, the menu will have to be served faster than usual and with a shortened introduction.

Read more under 'Menu' about the available days per menu and view the photos of the three different rooms under 'Experience'.

Feel free to send us an email for other questions about reservations and gift cards that are not yet answered on our website.

Pre payment

Due to previous negative experiences, we work with prepayment to prevent 'no shows'. This is both to give other guests the opportunity to reserve any available spots in time and to give ourselves the possibility to fill the released spots by offering them to the people on the waiting list. That way, we can purchase ingredients without holding much 'waste' and prevent unnecessary empty spots.

The prepayment concerns the amount of the menu per person. The drinks and any extension can be ordered and paid for on the evening itself.
Changes affecting the prepayment will be settled on the evening itself.

Cancellation policy.
You can cancel up to a maximum of one day in advance with an automatic full refund. You will receive the amount back into your account within a few business days.
In the event of a no-show and cancellation without timely notification, a refund is not possible. Because the chef lets the high-quality fish come to temperature half an hour before the start of the omakase and it is therefore no longer usable in case of unexpected absence. Also spots can no longer be filled and that way we always incur unforeseen costs with a no-show. If you do not cancel the reservation in time, have forgotten it, or do not show up, you will therefore not receive a refund.
We therefore recommend checking the reserved date and time carefully during reservation, in the confirmation email, and then correctly noting it in your calendar. In addition, you will be sent a reminder two days in advance in which the date and time are indicated very clearly once again.

Please note: are you letting your reservation go ahead, but coming with fewer people due to, for example, illness? Then always communicate this to us as early as possible, so that we can also fill this spot / these spots in time. In case of no notification, we can unfortunately give no refund for the reasons stated above.

In the event of serious, unforeseen reasons for a cancellation on the day of reservation, please contact us as soon as possible for consultation about moving or cancellation. Then we can still offer these spots to the waiting list in time.
We can be reached via email and Wednesday to Sunday from 4:00 PM by phone (if there is no answer; please try again and also send a message and email).

Waiting list

If there is no chef's hat next to a specific date in the calendar, we are already fully booked and registration on the waiting list is only possible for dates circled with a dotted circle.

For registration: choose omakase Experience or omakase Advanced. Choose the desired number of people, date, room, and time, and click on register for waiting list.

The price of the menus are displayed, but of course  you do not need to pay a deposit to sign up for the waiting list.

When you have registered, you will automatically receive a notification, at the same time as everyone else on the waiting list, if there are cancellations and spots become available. You then have the opportunity to reserve as long as the spots are still available. The chances are therefore equal, but it often goes very fast. Just like you, we cannot make an estimate of how high the chance of cancellations is. If you no longer wish to receive notifications, you can unsubscribe from the waiting list via the availability notification.

You can indicate whether you want to register for one or both time slots. If you want to receive a message for cancellations for both the omakase Experience and the omakase Advanced, you must register for both menus. If you want to receive a message for all zones (rooms) for the omakase Experience, please register separately for each room. This way, you have the best chance of securing a released spot.

If you already have a reservation but prefer a different time or setting, please add a comment to your waiting list registration. We can then take this into account where possible if a spot opens up. Also add a comment about this to your current reservation.

Sometimes we will send you an option reservation. You can confirm this via that same message by completing the prepayment before the indicated deadline, or cancel the option if the chosen day and time no longer suit you. This option often only arrives a day in advance or on the day itself if there are last-minute cancellations.